April 7-9, 2025

Directions North America 2025

Virgin Hotels Las Vegas

Recognized as the most anticipated partners-only event in the region, Directions NA 2025 promises to skyrocket your business - it's all about Microsoft Dynamics 365 Business Central, its integrations, partnerships, and all the incredible solutions we can offer together as a community! 

We look forward to seeing you at Directions North America 2025, April 7-9, at Virgin Hotels Las Vegas.

Register for Directions in 3 simple steps:

  1. Create Company & Individual Profile
  2. Purchase Passes & Receive Registration Codes Email
  3. Register Individual Attendees

Find more information in our Instructions.

The agenda is published, with some session dates and times subject to change.

04-08-2025

Microsoft Presents: Unlock the Agent Opportunity with Copilot Studio

10:15 AM - 11:00 AM 4E (Opal) Back to event schedule

Join us for an exciting session where we will explore how Copilot Studio can empower agents to enhance productivity, streamline workflows, and deliver exceptional customer experiences. Discover how advanced AI capabilities can automate routine tasks, provide actionable insights, and enable personalized support, helping agents focus on strategic activities and drive business growth. Don't miss this chance to elevate your agent capabilities and stay ahead in this competitive landscape.

Speakers:

Apsara Sankar

Product Marketing Manager @ Microsoft

Apsara Sankar is the SMB and Corporate Marketing lead on the Power Platform team based in New York. With a background in customer success, Apsara has previously supported S500 customers in achieving their digital transformation goals. Now, she is dedicated to driving growth and engagement for small and medium businesses, focusing on Low Code and Copilot Studio.

Kendra Springer

Principal Group Product Manager

Kendra has been a driving force behind innovation as a Principal Group Product Manager for the Microsoft Copilot Studio team. Because of her background in product design, she has a deep passion for crafting exceptional user experiences and has dedicated her career to democratizing conversational AI through intuitive user experiences to revolutionize the way people interact with technology. Drawing on a wealth of experience and expertise, in conversational design, large language models, and product development, Kendra spearheads initiatives aimed at harnessing the power of generative AI to empower businesses and individuals. Her visionary leadership has been instrumental in driving agents across Microsoft. As a thought leader in the field of Conversational AI, she has helped pioneer work to empower any user to build bots and open new possibilities for organizations. Enabling them to leverage the power of AI to create seamless and personalized solutions for their customers and employees.

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