April 7-9, 2025
Directions North America 2025
Virgin Hotels Las Vegas
Recognized as the most anticipated partners-only event in the region, Directions NA 2025 promises to skyrocket your business - it's all about Microsoft Dynamics 365 Business Central, its integrations, partnerships, and all the incredible solutions we can offer together as a community!
We look forward to seeing you at Directions North America 2025, April 7-9, at Virgin Hotels Las Vegas.
Register for Directions in 3 simple steps:
- Create Company & Individual Profile
- Purchase Passes & Receive Registration Codes Email
- Register Individual Attendees
Find more information in our Instructions.

04-09-2025
Provide Impressive Customer Support Using the Business Central Admin Center API
In this session, you'll learn how you can save time and improve your Business Central customer support by using the Business Central Admin Center API.
Instead of manually clicking through Admin Center to create sandboxes, check BC versions, change BC upgrade dates, or monitor customer storage capacity, you can use the BC Admin Center API to handle these tasks automatically.
In this session, I'll demonstrate how to use the Admin Center API, review the available commands, and discuss how to provide more value to your customers while reducing the amount of time you spend on these support tasks. I'll also share some limitations and difficulties I've encountered using the Admin Center API.
Learning Objectives:
• Learn how to setup and call the Admin Center API
• Learn the commands available through the BC Admin Center API
• Discuss how to offer value to customers using the Admin API
• How to reduce time spent on basic support tasks
Discuss technical challenges to leveraging the Admin API
Speakers:
Steve Endow
Microsoft MVP - Blue Dragonfly, LLC
Steve Endow is a Microsoft MVP with over 20 years of ERP consulting and software development experience. He is a co-founder of Blue Dragonfly, LLC, which develops Business Central customizations and applications.