April 7-9, 2025

Directions North America 2025

Virgin Hotels Las Vegas

Recognized as the most anticipated partners-only event in the region, Directions NA 2025 promises to skyrocket your business - it's all about Microsoft Dynamics 365 Business Central, its integrations, partnerships, and all the incredible solutions we can offer together as a community! 

We look forward to seeing you at Directions North America 2025, April 7-9, at Virgin Hotels Las Vegas.

Register for Directions in 3 simple steps:

  1. Create Company & Individual Profile
  2. Purchase Passes & Receive Registration Codes Email
  3. Register Individual Attendees

Find more information in our Instructions.

The agenda is published, with some session dates and times subject to change.

04-09-2025

Avoiding a $1 million Lawsuit: Aim for a Higher Standard of Project Management

03:00 PM - 03:45 PM Agave 6 (100 TH) Back to event schedule

We've been asked for advice related to two large, failed ERP implementations that have led to million dollar lawsuits. What started out with well-intentioned ambitious implementations turned into disorganized, impossible projects, resulting in very unhappy customers.

In this session, we'll share what we've learned from the lawsuits, and our recommendations on improving projects, including sales promises, project processes, legal documents, "best practices", technical debt, and being honest about your capabilities and limitations. We are not lawyers, but we'll share what we observed in the lawsuits, as well as the practices and discipline required for a partner to protect themselves.

Learning Objectives:

• Avoiding early mistakes in the engagement
• Why contracts and lawyers matter
• Simple steps to protect your practice
• Daily practices and consistent disciplines to reduce risks

Speakers:

Steve Endow

Microsoft MVP - Blue Dragonfly, LLC

Steve Endow is a Microsoft MVP with over 20 years of ERP consulting and software development experience. He is a co-founder of Blue Dragonfly, LLC, which develops Business Central customizations and applications.

Tanya Henderson

Tanya Henderson, Solution Architect/Owner, Tess Team

Tanya Henderson is the founder of Tess Team . Tanya has been an entrepreneur for over 25 years and is passionate about ERP solutions and Power Bi Reporting. Tanya is a solution architect, consultant and trainer who is a Microsoft Certified Professional in Dynamics GP, Dynamics BC and Power BI. She believes in the giving back as an active community Leader through philanthropy in the Salt Lake City region and the Microsoft Technical community.

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