April 14-17, 2024
Directions North America 2024
Sheraton San Diego Hotel & Marina
Directions NA 2024 was the largest yet, with a turnout of 1,286 attendees, of which 346 were first-timers. The event hosted 291 sessions and workshops for the attendees who represented 30 countries, 42 states and 6 Canadian provinces.
04-17-2024
Shaping Customer Experience with Customer Insights - Journey and Data
Join Ashish to Understanding Customer Insights - Journey and Data. Create Data-Driven Customer Insights with Personalized Customer Experiences. Ashish will demonstrate the end-to-end journey to a personalized customer experience with Customer Insights Data.
Session starts with Introduction to Dynamics 365 Customer Insights - Data and Ingesting data
Customer Data Unification, Segments and Measures and
Working with Enrichment, Profiles, Activities, Exports and predicting data with AI
Speakers:
Ashish Rana
Ashish Rana Principal Solution Architect CE
Ashish is an 4 times Microsoft Business Applications MVP, MCT and Dynamics 365 CE or CRM Solution Architect specialist in delivering CRM and digital transformation projects for various industries. Led teams of solutions architects and Presales consultants.
Speaker to various Communities, Universities Tech talks, and other in-person and virtual events
Ashish Rana
Ashish Rana Principal Solution Architect CE
Ashish is an 4 times Microsoft Business Applications MVP, MCT and Dynamics 365 CE or CRM Solution Architect specialist in delivering CRM and digital transformation projects for various industries. Led teams of solutions architects and Presales consultants.
Speaker to various Communities, Universities Tech talks, and other in-person and virtual events