April 7-9, 2025
Directions North America 2025
Virgin Hotels Las Vegas
Recognized as the most anticipated partners-only event in the region, Directions NA 2025 promises to skyrocket your business - it's all about Microsoft Dynamics 365 Business Central, its integrations, partnerships, and all the incredible solutions we can offer together as a community!
We look forward to seeing you at Directions North America 2025, April 7-9, at Virgin Hotels Las Vegas.
Register for Directions in 3 simple steps:
- Create Company & Individual Profile
- Purchase Passes & Receive Registration Codes Email
- Register Individual Attendees
Find more information in our Instructions.
04-07-2025
The Future of Sales: Harnessing the Power of Copilot Studio in Dynamics 365 Sales
Join this strategic overview to understand how integrating Copilot Studio with Dynamics 365 Sales can revolutionize your sales operations. Explore the vision behind Microsoft's AI integration, learn how to align AI capabilities with your sales objectives, and see real-world applications that drive efficiency and revenue growth. We'll discuss strategic deployment, customization for competitive advantage, and how AI can be a game-changer in your sales strategy.
Speakers:
Ryan Redmond
Technology Advisor & CX Advocate -->Turning Ideas into Impact
Ryan Redmond, with over 20 years in CRM and business process optimization, has journeyed from the Navy Nuclear Power Program to founding Customer Dynamics and Optrua.
His focus is on efficiency, innovation, and customer-centric solutions in Dynamics CRM, addressing issues like lost leads, poor sales forecasting, and inefficient reporting.
Optrua offers managed CRM services, providing a full team support system to streamline processes, enhance usability, and deliver data-driven insights.
With a BS in Mechanical Engineering and a black belt in Shaolin Kung Fu, Ryan brings discipline and strategic thinking to help small businesses.
Let's connect to turn CRM challenges into advantages, enhancing customer engagement and employee productivity.
Ryan Redmond
Technology Advisor & CX Advocate -->Turning Ideas into Impact
Ryan Redmond, with over 20 years in CRM and business process optimization, has journeyed from the Navy Nuclear Power Program to founding Customer Dynamics and Optrua.
His focus is on efficiency, innovation, and customer-centric solutions in Dynamics CRM, addressing issues like lost leads, poor sales forecasting, and inefficient reporting.
Optrua offers managed CRM services, providing a full team support system to streamline processes, enhance usability, and deliver data-driven insights.
With a BS in Mechanical Engineering and a black belt in Shaolin Kung Fu, Ryan brings discipline and strategic thinking to help small businesses.
Let's connect to turn CRM challenges into advantages, enhancing customer engagement and employee productivity.