April 14-17, 2024
Directions North America 2024
Sheraton San Diego Hotel & Marina
Directions NA 2024 was the largest yet, with a turnout of 1,286 attendees, of which 346 were first-timers. The event hosted 291 sessions and workshops for the attendees who represented 30 countries, 42 states and 6 Canadian provinces.
04-15-2024
Mastering Communication Strategies: Pitfalls and Best Practices
Communication is the cornerstone of successful relationships, and in this session, we'll guide you through common culprits of communication breakdown, how to handle angry customers, and touch on email best practices.
Speakers:
Alex Wiley
ArcherPoint Presales Consultant
A seasoned Microsoft Dynamics NAV and Business Central implementer who has held diverse roles over 20 years. He's a regular presenter at industry events, authored an ERP book, and designed solutions for the food and manufacturing sectors. Currently, he's a Senior Presales Consultant at ArcherPoint, advising customers on technology choices.
Alex Wiley
ArcherPoint Presales Consultant
A seasoned Microsoft Dynamics NAV and Business Central implementer who has held diverse roles over 20 years. He's a regular presenter at industry events, authored an ERP book, and designed solutions for the food and manufacturing sectors. Currently, he's a Senior Presales Consultant at ArcherPoint, advising customers on technology choices.
Suzanne Scanlan
Marketing Director, ArcherPoint
Suzanne is a seasoned marketing professional introduced to Navision in 1997. She joined ArcherPoint in 2008 and is a lifelong learner, actively contributing to BCUG | NAVUG as an Advisory Board and Programming Committee member. Currently, she serves in diverse marketing roles at ArcherPoint, passionately connecting the Microsoft Dynamics community to the benefits offered to mid-sized businesses by Microsoft Dynamics 365 Business Central.
Suzanne Scanlan
Marketing Director, ArcherPoint
Suzanne is a seasoned marketing professional introduced to Navision in 1997. She joined ArcherPoint in 2008 and is a lifelong learner, actively contributing to BCUG | NAVUG as an Advisory Board and Programming Committee member. Currently, she serves in diverse marketing roles at ArcherPoint, passionately connecting the Microsoft Dynamics community to the benefits offered to mid-sized businesses by Microsoft Dynamics 365 Business Central.