April 7-9, 2025

Directions North America 2025

Virgin Hotels Las Vegas

Recognized as the most anticipated partners-only event in the region, Directions NA 2025 promises to skyrocket your business - it's all about Microsoft Dynamics 365 Business Central, its integrations, partnerships, and all the incredible solutions we can offer together as a community! 

We look forward to seeing you at Directions North America 2025, April 7-9, at Virgin Hotels Las Vegas.

Register for Directions in 3 simple steps:

  1. Create Company & Individual Profile
  2. Purchase Passes & Receive Registration Codes Email
  3. Register Individual Attendees

Find more information in our Instructions.

The agenda is published, with some session dates and times subject to change.

04-07-2025

Leverage Buyer Psychology to Win More Deals - Nailing the Five Moments That Matter

10:00 AM - 10:45 AM Primrose 8/9 (50TH) Back to event schedule

Not all customer conversations and meetings are equal. Sales cycles are binary. They only lead to one of two outcomes. And - how you facilitate a very small number of sales cycle events often dictates whether you win or lose. Business decisions, especially those involving technology project with confusing solution elements like AI and low code, are highly emotional, and heavily influenced by fear.

Decision makers rationalize their emotional choices with selective data points (logic) to support their decision narrative. Understanding how, and when, to influence project stakeholder emotions in a Bus Apps buying cycle is critical to driving a consistently high win rate. Good sellers do it unconsciously. Sales professionals do it proactively.

Mark Stuyt, Chief Engagement Officer at Neural Impact, will walk you through five critical (emotional) prospect/customer interactions that you must navigate effectively in every sales cycle to create bias. He'll also share the neuroscience-based sales strategies and tactics required to control and reframe those meetings.

Speakers:

Mark Stuyt

Chief Engagement Officer, Neural Impact

Mark Stuyt is the founder and Chief Engagement Officer of Neural Impact; a sales and marketing consulting agency that applies behavioral economics, neuroscience and persuasion psychology to help Microsoft and its partners radically improve their customer acquisition and cloud strategies.

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