April 7-9, 2025
Directions North America 2025
Virgin Hotels Las Vegas
Recognized as the most anticipated partners-only event in the region, Directions NA 2025 promises to skyrocket your business - it's all about Microsoft Dynamics 365 Business Central, its integrations, partnerships, and all the incredible solutions we can offer together as a community!
We look forward to seeing you at Directions North America 2025, April 7-9, at Virgin Hotels Las Vegas.
Register for Directions in 3 simple steps:
- Create Company & Individual Profile
- Purchase Passes & Receive Registration Codes Email
- Register Individual Attendees
Find more information in our Instructions.
04-07-2025
Enhancing OOB Integration Between MS Dynamics 365 BC and MS Dynamics 365 Customer Engagement
In this technical session, we will explore advanced techniques to extend the out-of-the-box (OOB) integration between Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 Customer Engagement. This session is designed for developers and IT professionals who are looking to deepen their understanding of the integration capabilities and customize the synchronization processes to meet specific business needs.
Key Topics:
• Overview of OOB integration features.
• Integrating new CE entities into BC custom (or native) tables.
• Customizing data synchronization and mapping.
• How to display CE information in BC and control record coupling.
• How to debug the integration processes.
• Real-world case studies and troubleshooting tips
Learning Objectives:
• Gain a comprehensive understanding of the existing integration framework
• Learn how to extend and customize integration points to suit unique business requirements
• Discover tools and techniques to optimize data flow and ensure seamless operations
• Enhance your ability to troubleshoot and resolve common integration challenges
Join us for an in-depth session that will empower you to maximize the potential of your Dynamics 365 ecosystem by extending its integration capabilities.
Speakers:
Osvaldo B Rossi
Business Central Architect at Nearsure
Osvaldo Rossi is a seasoned expert in Microsoft Dynamics NAV/Business Central with over 20 years of experience. Currently, he is a Senior MS Dynamics Business Central Architect at Nearsure, where he leads the NAV/BC practice, building a high-performance team for consulting and technical services.
Osvaldo has successfully implemented over 50 NAV/BC projects, optimizing business processes and enhancing operational efficiency for clients across various industries. He has been part of several migration projects from NAV and GP as well as some NAV upgrade projects with database conversion. He has also developed custom solutions that have significantly improved financial reporting and integrations with D365CE and other external systems. His technical skills also include Microsoft SQL Server, Windows Server Infrastructure, and virtualization with Microsoft Hyper-V and VMWare.
Osvaldo B Rossi
Business Central Architect at Nearsure
Osvaldo Rossi is a seasoned expert in Microsoft Dynamics NAV/Business Central with over 20 years of experience. Currently, he is a Senior MS Dynamics Business Central Architect at Nearsure, where he leads the NAV/BC practice, building a high-performance team for consulting and technical services.
Osvaldo has successfully implemented over 50 NAV/BC projects, optimizing business processes and enhancing operational efficiency for clients across various industries. He has been part of several migration projects from NAV and GP as well as some NAV upgrade projects with database conversion. He has also developed custom solutions that have significantly improved financial reporting and integrations with D365CE and other external systems. His technical skills also include Microsoft SQL Server, Windows Server Infrastructure, and virtualization with Microsoft Hyper-V and VMWare.