Simplifying customer onboarding in Dynamics 365 Business Central

Date: Tuesday, April 27, 2021 | From: 10:00:00 to 10:55:00 | Room: ORLANDO

First impressions are everything and this holds true during your customers initial setup and further, when their users first sign-in to Business Central. One of the top ERP challenges that companies face is user adoption and training. Join this session to learn how we are working to eliminate this challenge for our customers by streamlining the entire onboarding process. You will learn about what is being delivered in 2021 wave 1 and we'll share more about our vision for the future.

Speakers:

Mike Borg Cardona

Mike Borg Cardona

Principal Program Manager - Microsoft

Bio: During his 15 years at Microsoft, Mike has experienced the life of Engineer, Lead and Program Manager, shipping multiple releases from Visual Studio to AX to Business Central. Today, he's responsible for evolving Business Central's portfolio of clients, with a focus on transforming the Web client in a world-class desktop experience.

Søren Alexandersen

Søren Alexandersen

Principal Program Manager - Microsoft

Bio: Søren is a ERP veteran and has worked in the business since the mid 90's, at end customers, partner channel, self-employed, and now with MIcrosoft. He has a background in AX/F&O, XAL, C5, NAV and has been driving the localization and globalization work in Business Central the last couple of years. Søren has a background as an integrator and engineer, always thinking outside the box of just ERP, seeing the value in other technologies and the cloud.