SaaSified App User Experiences
Date: Monday, May 6, 2019| From: 10:15 AM to 11:15 AM | Room: Veranda E
The customer journey from a prospect to a sophisticated user does not stop when a customer downloads your app from Microsoft AppSource. You could argue that this is where it actually begins. So Microsoft has devised a strategy to handhold the end customer from his first encounter with your app in a trial phase to its full-fledged use. Along with this strategy comes a bundle of tools that make it easy for a newbie to take his first steps and be gently led to the full complexity of your features. Among these tools are notifications, wizards, assisted setup and application areas. Learn how to saasify your app, i.e. how to design your app in a way which makes it look like a real app and not just like traditional software on subscription. If you want to publish a Microsoft Dynamics 365 Business Central app, a tangible customer journey and a saasified design are mandatory requirements.
Name: Gary Winter
Company name: Cloud Ready Software
Job title: CEO
Company name: AirApps